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OFF THE HOOK INTERNET SPEEDS

Get the ultimate Internet experience – faster download speeds, HD video streaming without buffering, online gaming with virtually no lag and enhanced security features to keep your network safe. Power your home with ARRIS SURFboard modems for the ultimate surfing experience!

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Cable modem

SURFboard LINEUP

SURFboard® LINEUP

Looking for the fastest download speeds? Looking to share one internet connection. Look no further. ARRIS SURFboard Cable Modems are not only the highest quality modems made, but the most sold. It’s no wonder that over 135 million have been sold to date. Get the original. Get SURFboard.

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Buyer’s guide

Buying guide

WHERE TO BUY

How to install

  • Install_1

    HOW TO INSTALL

    IT’S SIMPLE. REALLY. GET STARTED  
  • Install_2

    1

    CHECK YOUR
    OPERATING SYSTEM

    Make sure the modem you purchased is compatible with the internet service available in your area. Call your internet provider or check their website for more information.
  • Install_3

    2

    SET UP THE MODEM.

    Place the modem in a location with good air circulation away from other devices. Connect the coax cable and the power cord. If you’re connecting a router, you’ll need to connect that via ethernet and power all the devices up.
  • Install_4

    3

    START THE ACTIVATION PROCESS.

    Contact your service provider to start activation. Steps can vary by provider so be sure to follow closely to maximize the features of your new SURFboard modem.
  • Install_7

    4

    CONGRATULATIONS

    THATS IT, YOU’RE ALL FINISHED. Need more information? Check out our quickstart guides and How To Videos to customize your modem settings.

    Quick start guides

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  • 90mil

    SURFboard® Cable Modems

    The Internet brings us together. It lets us experience the wealth of our global community with friends, family, and the entire world.

    If you want an unmatched Internet experience, look no further than ARRIS SURFboard modems. They’re industry standard and the world’s standard—with over 135 million sold.

    They deliver the fastest download speeds. Period.

    When you choose an ARRIS SURFboard, you’re joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. The same company that the world’s leading service providers choose to connect millions of people around the world to the Internet.

    We’re making the Internet work for you.

  • ARRIS & Motorola Story

    ARRIS combines the best technology from two of the world’s most innovative companies.

    In 2013, ARRIS acquired Motorola’s Home Division—the world’s leader in retail modems and a legend in cable, telco, and satellite technologies. Today, this alliance brings you the most advanced and comprehensive line of Internet and content delivery solutions on the market.

    If you have digital TV or a high-speed data connection, you probably already have ARRIS technology in your home. And now you can find the next generation of those devices at the country’s leading retailers.

    BY CLICKING THIS LINK YOU WILL
    BE LEAVING THE SURFBOARD SITE.
    WOULD YOU LIKE TO CONTINUE?
    ARRIS Website
  • ARRIS in your home

    • Modems – whether you’ve purchased a modem or you rent one from your service provider, chances are it’s an ARRIS. It’s the #1 Selling Cable Modem on the Market!
    • Broadband Internet Access – a modem is only as good as the network equipment that provides your Internet. And yes, ARRIS makes that technology too.
    • Digital TV – we created it, and we continue to invent the technology that will deliver content to your home far into the future.
    • Multi-room DVR – our solutions let you watch your content, when and where you want it.
    • HDTV – we were the first to deliver an all-digital HDTV system and HD home devices. If you have an ARRIS or Motorola logo on your set-top, you’re home is a part of our 60-year legacy of leadership in TV innovation.

    We’ve been inventing the future for over 60 years. And today, we’re transforming entertainment and communications for millions of people across the world. Join us.

    BY CLICKING THIS LINK YOU WILL
    BE LEAVING THE SURFBOARD SITE.
    WOULD YOU LIKE TO CONTINUE?
    ARRIS Website

FAQ

FAQs

  • WHY ARE THERE 2 LOGOS
    ON YOUR PRODUCT?

    img_g

    In 2013 ARRIS, already a world leader in the cable industry, acquired Motorola’s Home Division, the world leader in cable modem sales at retail, creating a powerful alliance to bring you THE best most reliable products available in the marketplace.

    2logos

  • WHAT IS A DOCSIS 3.0 MODEM?

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    DOCSIS, which stands for Data Over Cable Service Interface Specification is a technology standard used by cable operators to provide Internet access.

    docsis
  • WHAT IS A MODEM & WI-FI ROUTER?

    A Modem & Wi-Fi Router is an all-in-one device that combines a high-speed cable modem
    (delivers internet access) with a Wi-Fi Router (allows you to share one internet connection
    and network multiple devices). The combined device saves you money, energy and desk space.
    Our products have been put through rigorous testing to ensure that they fit seamlessly into any
    home network and support a multitude of devices.g3

  • WHAT’S THE DIFFERENCE BETWEEN
    802.11n and 802.11ac WI-FI?

    Today’s wireless products are based on either 802.11n or 802.11ac radio standards. Devices may have one, two or three radios: 2.4 GHz, 5 GHz, or dual 5 GHz. These configurations may be designed to work as one or the other, or a dual-band or tri- band concurrently operating radios.

    802.11ac is the newest technology and offers the best throughput potential. Beamforming is also a feature supported by 802.11ac radios. This technology focuses the radio signals on the client device location for better performance.

    Depending on the device’s antenna configuration you Wi-Fi throughput will vary for each standard. Examples of throughputs:
    » 2.4 GHz with 802.11n 2x2 antennas = 300 Mbps
    » 2.4 GHz with 802.11n 3x3 antennas = 450 Mbps
    » 2.4 GHz with 802.11ac 3x3 antennas = 600 Mbps
    » 5 GHz with 802.11ac 2x2 antennas = 900 Mbps
    » 5 GHz with 802-11ac 3x3 antennas = 1300 Mbps

  • WHY DO I NEED GIGABIT
    ETHERNET PORTS?

    A multi-port Ethernet device the ultimate high-speed connectivity for lightning
    fast streaming needs.
    A multi-port Ethernet device allows you to connect
    several devices to a secure, high-speed,
    interference-free Internet connection.

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  • WHAT IS MoCA®?

    moca_pic

    MoCA® is a technology that allows you to create a wired connection where there may not be one today.

    Using the existing cable wiring in your home, MoCA® creates a high-speed wired Ethernet network.

    It’s perfect for things like online gaming and HD video streaming. It does not interfere with other devices in your home. No more jitter or buffering!

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  • isp_cCOMPATIBILITY

    All SURFboard products are compatible with all U.S. Cable providers. ARRIS engineers also perform rigorous testing in real-life environments with a multitude of devices such as gaming consoles, Smart TVs, tablets, mobile phones and much more to ensure seamless integration into your home network. SURFboard Modems are IPv6 compatible – it’s the latest Internet standard, which allows for multiple, simultaneous browsing sessions on multiple devices.
  • WHAT IS NETWORKING?

    In simple terms, its all about sharing a single Internet connection with your entire family! With SURFboard Cable Modems you have options.

    OPTION 1: CABLE MODEM + YOUR Wi-Fi ROUTER

    If you choose to purchase a SURFboard® Cable Modem with Internet access
 only, you will
    need to purchase an additional router to wirelessly transmit 
the Internet
    in your home.

    net01
  • WHAT IS NETWORKING?

    In simple terms, its all about sharing a single Internet connection with your entire family! With SURFboard Cable Modems you have options.

    OPTION 2: CABLE MODEM + INTEGRATED Wi-Fi ROUTER

    If you choose to purchase a SURFboard® Cable Modem with Integrated Wi-Fi Router, you and your
    entire family can instantly share the Internet in your home. How? The router is built right into the
    modem, and that cuts down added expense.

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  • People tend to upgrade their routers more often than their modems. Why? Because they typically purchase this equipment on their own and when speeds slow down, many people assume it’s the router. The modem is the backbone of a home network. Upgrading the router and the modem together, will ensure your home network is running at peak performance.

    renting a modem can cost $100 a year on average

    WHY OWN?

    Most people that lease equipment from their Internet Service Provider (ISP) keep their modem a minimum of five years. Renting a modem from your ISP can cost an average of $100 per year. In just this amount of time you could own your own modem, one with better performance and faster speeds. So stop leasing and start saving today!